What the work covers
Clearing or augering the affected toilet, or an agreed investigation when blockages recur.
Residential · Indiana Drain Company
A toilet that will not clear needs a different approach from a shared sewer backup.
Clearing or augering the affected toilet, or an agreed investigation when blockages recur.
Tell us if other fixtures back up, whether the toilet has been removed before, and whether the bathroom can be taken out of use.
Removing or resetting a toilet, replacing parts, and working on the main sewer are separate scopes.
We explain what was cleared or tested, what remains uncertain, and whether a line inspection would be useful.
Quoted for the agreed service, access, footage, and method before work begins.
We confirm the specific work before starting. Additional time or a different method needs your approval; overlapping service descriptions are not automatically separate charges.
Tell us the provider, report date, or job reference. Findings from PSI or another company may help define the work. We explain if missing footage or changed conditions require a new inspection; you do not automatically need to pay for the same investigation again.
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